Privacy policy

Privacy Policy

What information is collected?
When ordering on our site, the payment is made through PayPal’ secure payments system – you are asked to enter your: name, e-mail address, mailing address, phone number and credit card information. PayPal pass on to Clocks & Chimes your only the details reuired for contact and delivery purposes, – name, e-mail, address and phone number.  Clocks & Chimes do not receive or hold your credit card details

How is your information used?

Any information we collect from you is used only to process your order for the express purpose of delivering the clock – it is not used for any other purpose. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than, to law enforcement agencies, if required to do so to comply with the law.

How is your information protected?
Clocks and Chimes payment processes comply with the payment industries security standards. When you place an order all your sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the payment-service provider’s database, only accessible by those authorised with special access rights to such systems, who are required to keep the information confidential.

Clocks & Chimes have no access to your credit cards information when the payment is processed on the website by PayPal or once the telephone payment is completed by Stripe Payment services. Clocks & Chimes do not retain credit card information in any form.  Address and contact details required for deliveries, is retained as part of each order’s information file, which is stored electronically and secured by password.

Do we disclose any information to outside/third parties?
The payment system provider is the only outside/third party used by Clocks & Chimes, that has access to your information through their secure payment services, and they keep this information confidential.

Clocks & Chimes do not sell, trade, or otherwise transfer any of your information to outside parties . Information would never be released by Clocks & Chimes to any other party; expect law enforcement agencies, if required to do so to comply with the law.

Does Clocks & Chimes use cookies?
Yes – Cookies, which are small files transferred to your computers hard drive through your Web browser (if you allow) that enables websites/service providers systems to recognize your browser and capture and remember certain information. Cookies are used by this website to determine visitor numbers, how visitors got here (e.g. directly, via search etc.) and to maintain visitors’ sessions on the site.

These cookies do not collect personal data about you. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by email or phone.

Childrens Online Privacy Protection Act Compliance
Clocks & Chimes are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information found on our contacts page.