E-Gift Card Terms & Conditions
Throughout this page of e-gift card terms and conditions Clocks & Chimes and Tom Harris Clocks are referred to as C&C | THC.
These terms and conditions apply to C&C|THC e-Gift Cards purchased via www.clocksandchimes.co.uk. By purchasing C&C|THC e-Gift Cards you accept these terms and conditions (‘e-Gift Card Terms and Conditions’) and we therefore recommend you read them carefully; this does not affect your legal rights. C&C|THC reserves the right to interpret, modify, or terminate the e-Gift Card Terms and Conditions without notice. The most recent Terms and Conditions will always be posted at www.clocksandchimes.co.uk.
C&C|THC e-Gift Cards remain the property of Clocks & Chimes or Tom Harris Clocks, who maintains the right to cancel the cards in situations where it is deemed necessary to do so.
C&C|THC e-Gift Cards may be used online at www.clocksandchimes.co.uk to purchase items to the value of the card. You can use the C&C|THC e-Gift Cards to pay for the full value or part of the value of your selected item(s).
If your purchase online is not completely covered by C&C|THC e-Gift Cards or H&M Merchandise Cards you can use an additional payment method to complete the purchase.
When you order your C&C|THC e-Gift Cards online, your order and payment will be processed by PayPal’s or Stripe’s , secure payments systems and your credit/debit card statement will show a Clocks & Chimes Purchase.
Alternately you can purchase your C&C|THC e-Gift Cards by Bank Transfer or by Cheque; however these method will require the payment to be fully cleared before the e-Gift Card is delivered.
When you purchase a C&C|THC e-Gift Card it will be sent to the chosen recipient’s email address after the purchase is complete; immediately when payment is by credit/debit card via PayPal or Stripe. When payment is made by Bank Transfer or by Cheque; delivery of the C&C|THC e-Gift Card is delayed until the payment is fully cleared.
You are obligated to provide a correct email address for delivery of the C&C|THC e-Gift Card. If the email address you have provided cannot be confirmed C&C|THC reserves the right to withhold the delivery of the C&C|THC e-Gift Cards.
Each online purchase of C&C|THC e-Gift Cards is limited to a maximum value of £500. The online minimum value for C&C|THC e-Gift Cards is £25.
C&C|THC e-Gift Cards are valid for 2 years from the date of the last activation or purchase. At the expiry of the validity period, the C&C|THC e-Gift Cards
cannot be used for purchase, reactivated nor can the unused remaining value be refunded.
The C&C|THC e-Gift Cards can be used until the balance of the card is zero. If the balance of the card is zero for three months, the C&C|THC e-Gift Card is
invalid and cannot be activated or used again.
- Product Return
If you use the online return process for items purchased and paid for in full with an C&C|THC e-Gift Card, then another C&C|THC e-Gift Card will be issued before any refund is made to other payment methods.
- Returns when paid by e-gift Card
If you want to return items that were paid for using only H&M Gift Cards, then you will be issued an e-gift card with an updated code, by email.
If you used a combination of payment methods, you will be refunded to an e-gift card first. For example, if you used a combination of gift card and credit card. The return amount will be added to a gift card first. The rest will be refunded to the credit card you used at the time of purchas
If you have ordered two clocks for £450 and paid £250 with a gift card and £200 with a credit card and later returned one clock to a value of £350, you will receive £250 to a new gift card and £100 to the credit card you used at the purchase.
- e-Gift Card Returns Guarantee
You have a 14 days return period (beginning the day after delivery of your order) to cancel your order of C&C|THC e-Gift Cards purchased online and receive a full refund. If you wish to cancel the order and deactivate the C&C|THC e-Gift Card, the refund will be made only to the original payment method and account. In this situation please contact Clocks and Chimes.
- Limited Liability
C&C|THC cannot be held liable for C&C|THC e-Gift Cards once activated, which subsequently are lost, stolen, inactivated or damaged. C&C|THC cannot be held responsible for the any balance lost on a C&C|THC e-Gift Cards as a result of theft, fraud or any unauthorised use of the card by a third party.
In all of these cases C&C|THC is unable to replace or reimburse the balance on a card. The security of each C&C|THC e-Gift Cards is the responsibility of the recipient; treat your C&C|THC e-Gift Cards as cash.
- Customer Service
- Company information
Clocks & Chimes 36 Kane Place, Stonehouse, Larkhall, South Lanarkshire, ML9 3NR, Scotland, United Kingdom.
- Returns when paid by e-gift Card